Privacy Policy

Who we are

Our website address is: https://counseling.earth.

Privacy Policy

At Counseling.earth/ One Step Counseling LLC your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our counseling services. By using our website or services, you agree to the terms outlined in this policy.


Information We Collect

We collect personal information to provide you with the best possible counseling experience. This may include:

  • Contact Information: Name, email address, phone number, or other details you provide when contacting us or scheduling appointments.
  • Health Information: Details shared during therapy sessions to ensure personalized care, stored securely in compliance with HIPAA regulations.
  • Website Usage Data: Information such as IP address, browser type, and pages visited, collected through cookies to improve website functionality and user experience.

How We Use Your Information

The information we collect is used to:

  • Provide and personalize counseling services.
  • Respond to your inquiries or schedule appointments.
  • Improve our website and services through analytics.
  • Ensure compliance with legal and ethical standards in mental health care.

We will never sell, rent, or share your personal information with third parties for marketing purposes.


Data Protection and Security

Your confidentiality is of utmost importance. We implement industry-standard security measures to protect your information, including:

  • Secure storage of client records in compliance with HIPAA.
  • Encrypted communication for online therapy sessions.
  • Limited access to personal data, restricted to authorized personnel only.

Despite our efforts, please note that no method of data transmission or storage is entirely secure. We encourage you to contact us immediately if you have concerns about your privacy.


Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and gather insights into website usage. Cookies are small files stored on your device that help us analyze traffic and improve site functionality. You can disable cookies in your browser settings, but some features of the website may not function properly.


Third-Party Services

We may use trusted third-party services, such as scheduling tools or analytics platforms, to support our operations. These services are bound by strict confidentiality agreements and comply with relevant privacy regulations.


Your Rights

You have the right to:

  • Access or request a copy of your personal data.
  • Correct or update inaccurate information.
  • Request the deletion of your data, subject to legal and ethical obligations.
  • Withdraw consent for data usage at any time.

To exercise these rights, please contact us directly at [insert email/phone].


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.


Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.